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Last updated: July 24th, 2026
Thank you for shopping with Linvilla Orchards. We want you to be happy with your purchase. This Return & Refund Policy explains how returns, refunds, exchanges, cancellations, and damaged or incorrect orders are handled.
Because Linvilla Orchards sells a mix of products, including food, perishable goods, seasonal items, event tickets, gift cards, and general merchandise, return eligibility may vary by product type.
General Return Window
For eligible physical merchandise, returns may be requested within 30 days of delivery or pickup.
To be eligible for a return, the item must be:
Items That Cannot Be Returned
For safety, freshness, and operational reasons, the following items are generally final sale and not eligible for return:
If there is a problem with your order, please contact us. We will always review damaged, incorrect, missing, or quality-related concerns.
Damaged, Incorrect, or Missing Items
Please inspect your order when you receive it.
If your item is damaged, incorrect, missing, spoiled, or otherwise not as expected, please contact us as soon as possible at Apples@Linvilla.com or 610-876-7116.
Please include:
If we confirm that an item was damaged, incorrect, missing, or otherwise eligible for resolution, we may offer a replacement, store credit, refund, or another appropriate solution.
Refunds
Once a return or refund request is reviewed and approved, refunds will generally be issued to the original payment method.
Please allow time for your bank, credit card company, or payment provider to process and post the refund. Processing times vary by provider.
Original shipping charges are generally non-refundable unless the refund is due to an error by Linvilla Orchards or a damaged, incorrect, or missing item.
Return Shipping
Customers are generally responsible for return shipping costs unless the return is due to an error by Linvilla Orchards or an item arrived damaged, incorrect, or defective.
If a return is approved, we will provide instructions for where and how to send the item.
Please do not send returns without first contacting us.
Exchanges
Exchanges may be available for eligible merchandise, depending on product availability. If the item you want is unavailable, we may offer a refund, store credit, or another suitable option.
Order Cancellations
If you need to cancel an online order, please contact us as soon as possible.
We cannot guarantee cancellations once an order has been processed, packed, shipped, prepared for pickup, or fulfilled.
Event tickets, dated reservations, and time-specific purchases may have separate cancellation or rescheduling rules listed at the time of purchase.
Event Tickets and Reservations
Event tickets, activity tickets, reservations, and dated seasonal purchases may be subject to separate terms, including weather policies, rescheduling rules, cancellation deadlines, or final-sale terms.
Please review the specific event or ticket details before purchasing.
Questions
For return or refund questions, contact us:
Linvilla Orchards
137 West Knowlton Road
Media, PA 19063
Phone: 610-876-7116
Email: Apples@Linvilla.com
The Farm Market and Garden Center are open year-round and offer fresh food, seasonal plants, and everyday farm favorites.
